Gander Web LTD - Network issue – Incident details

All systems operational

Network issue

Resolved
Degraded performance
Started 3 days agoLasted about 1 hour

Affected

Reliance House - Newcastle

Major outage from 7:10 PM to 7:17 PM, Degraded performance from 7:17 PM to 7:24 PM, Operational from 7:24 PM to 8:25 PM

Cloud Voice

Major outage from 7:10 PM to 7:17 PM, Degraded performance from 7:17 PM to 7:24 PM, Operational from 7:24 PM to 8:25 PM

Dedicated Server's

Major outage from 7:10 PM to 7:17 PM, Degraded performance from 7:17 PM to 7:24 PM, Operational from 7:24 PM to 8:25 PM

AMD Epyc Public Cloud Platform

Major outage from 7:10 PM to 7:17 PM, Degraded performance from 7:17 PM to 7:24 PM, Operational from 7:24 PM to 8:25 PM

IP Transit

Major outage from 7:10 PM to 7:17 PM, Degraded performance from 7:17 PM to 7:24 PM, Operational from 7:24 PM to 8:25 PM

Plesk Hosting

Major outage from 7:10 PM to 7:17 PM, Degraded performance from 7:17 PM to 7:24 PM, Operational from 7:24 PM to 8:25 PM

Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Identified
    Identified
    We are continuing to work on a fix for this incident.
  • Update
    Update

    We Have Noticed Increase latency and packet Loss please bare with us while we investigate this

  • Investigating
    Investigating
    We have identified a potential network issue and are looking into it.