Gander Web LTD - Network Interruption - West Midlands DC1 – Incident details

Partner Services: Cloudflare (Images, Stream, CDN) experiencing degraded performance

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Network Interruption - West Midlands DC1

ResolvedMajor outage29 minutes

Affected

DC01-Birmingham North

Partial outage from 2:26 PM to 2:35 PM, Major outage from 2:35 PM to 2:43 PM, Degraded performance from 2:43 PM to 2:56 PM

Website (Gander Web Portal)

Partial outage from 2:26 PM to 2:35 PM, Major outage from 2:35 PM to 2:43 PM, Degraded performance from 2:43 PM to 2:56 PM

Cpanel Web Hosting

Game Hosting Panel

Partial outage from 2:26 PM to 2:35 PM, Major outage from 2:35 PM to 2:43 PM, Degraded performance from 2:43 PM to 2:56 PM

  • ResolvedUTC

    This is now resolved

  • MonitoringUTC

    they’ve implemented a fix and we are monitoring it.

  • IdentifiedUTC

    We are still investigating the incident - the issue appears to be related to connectivity with an upstream provider within this facility from our core router. We are currently in contact with the provider in question. There is no ETA at this time, but we're trying to get this resovled as quickly as possible.

  • InvestigatingUTC

    We are currently investigating a network issue in our West Midlands data centre