Gander Web LTD - Notice history

All systems operational

100% - uptime

Cloud Voice - Operational

100% - uptime
Aug 2023 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2023
Sep 2023
Oct 2023

Dedicated Server's - Operational

100% - uptime
Aug 2023 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2023
Sep 2023
Oct 2023

AMD Epyc Public Cloud Platform - Operational

100% - uptime
Aug 2023 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2023
Sep 2023
Oct 2023

IP Transit - Operational

100% - uptime
Aug 2023 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2023
Sep 2023
Oct 2023

Plesk Hosting - Operational

100% - uptime
Aug 2023 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2023
Sep 2023
Oct 2023
100% - uptime

Website (Gander Web Portal) - Operational

100% - uptime
Aug 2023 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2023
Sep 2023
Oct 2023

Cpanel Web Hosting - Operational

100% - uptime
Aug 2023 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2023
Sep 2023
Oct 2023

Game Hosting Panel - Operational

100% - uptime
Aug 2023 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2023
Sep 2023
Oct 2023

IP Transit - Operational

100% - uptime
Aug 2023 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2023
Sep 2023
Oct 2023

AMD Ryzen Public Cloud / VPS Hosting - Operational

100% - uptime
Aug 2023 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2023
Sep 2023
Oct 2023

Notice history

Oct 2023

Planned Maintenance
  • Resolved
    Resolved

    Our Carrier in our Newcastle facility has informed of maintenance taking place to increase their network presence in the Datacentre and could be a brief disruption for 30 seconds.

    This is scheduled for 25/10/2023

Sep 2023

Game server's crashing
  • Resolved
    Resolved

    This incident has been resolved.

  • Monitoring
    Monitoring

    We implemented a fix and are currently monitoring the result, and will implement a full Fix Out of hours to ensure this never happens again at a later date to be confirmed

  • Identified
    Identified

    We have seen issue's with game server's crashing when people are going to start them, we are currently investigating this, and will update within the next 15 minutes, we hope to have this resolved within the hour

Network Issue - Newcastle-DC02
  • Resolved
    Resolved

    This incident has been resolved.

  • Monitoring
    Monitoring

    They've implemented a fix and are currently monitoring the results.

  • Update
    Update

    We have Identified that this relates to the provider In Equinix LD8 and are currently continuing to investigate

  • Identified
    Identified

    We are currently are seeing issue's with our IP transit with our Datacentre Partner, we will continue to monitor

Aug 2023

Upstream Maintenance
  • Resolved
    Resolved

    This incident has been resolved,

  • Update
    Update

    The London network has now been fully rebuilt by the provider, and is now part of the new global network.
    Going forward, we don't expect to see any further issues - but if we do, we'll instigate our backup plans.

    We are continuing to monitor this

  • Update
    Update

    The provider has stated that they are still working on this, and are having to rebuild quite a lot of their network in London due to discovering some underlying issues. No impact is expected at the moment, but services are "at-risk" whilst the work is carried out.

  • Monitoring
    Monitoring

    Supplier Has confirmed the change over has occurred and no further issue's will happen and no Downtime has occured

  • Investigating
    Investigating

    Our transit provider, had network hardware shipped to London earlier this month which was found to be dead on arrival. The replacement units have arrived and completed all tests. These will be installed to complete the required upgrades for their EMEA network.

    This maintenance window was created by them due to the issues they saw the other night - any occasional previous ~10-minute drops should be resolved going forward, once this work has been completed.

    They expect outages to last less than 10 minutes during this maintenance window.

Aug 2023 to Oct 2023

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