Gander Web LTD - Notice history

Partner Services: Cloudflare (Images, Stream, CDN) experiencing degraded performance

100.0% uptime

Cloud Voice - Operational

100.0% uptime
Aug 2023 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2023
Sep 2023
Oct 2023

Dedicated Server's - Operational

100.0% uptime
Aug 2023 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2023
Sep 2023
Oct 2023

AMD Epyc Public Cloud Platform - Operational

100.0% uptime
Aug 2023 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2023
Sep 2023
Oct 2023

AMD Ryzen Public Cloud / VPS Hosting - Operational

100.0% uptime
Aug 2023 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2023
Sep 2023
Oct 2023

Opensignal Processor - Operational

100.0% uptime

Website (Gander Web Portal) - Operational

100.0% uptime
Aug 2023 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2023
Sep 2023
Oct 2023
100.0% uptime

Partner Services: Cloudflare (Images, Stream, CDN) - Degraded performance

Game Hosting Panel - Operational

100.0% uptime
Aug 2023 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2023
Sep 2023
Oct 2023

Notice history

View current status

Oct 2023

OCT25
Planned Maintenance
ResolvedMaintenance

  • Our Carrier in our Newcastle facility has informed of maintenance taking place to increase their network presence in the Datacentre and could be a brief disruption for 30 seconds.

    This is scheduled for 25/10/2023

    UTC

Sep 2023

Game server's crashing
Resolved12 hours 7 minutes
  • ResolvedUTC

    This incident has been resolved.

  • MonitoringUTC

    We implemented a fix and are currently monitoring the result, and will implement a full Fix Out of hours to ensure this never happens again at a later date to be confirmed

  • IdentifiedUTC

    We have seen issue's with game server's crashing when people are going to start them, we are currently investigating this, and will update within the next 15 minutes, we hope to have this resolved within the hour

Network Issue - Newcastle-DC02
ResolvedDegraded performance24 hours 18 minutes
  • ResolvedUTC

    This incident has been resolved.

  • MonitoringUTC

    They've implemented a fix and are currently monitoring the results.

  • UpdateUTC

    We have Identified that this relates to the provider In Equinix LD8 and are currently continuing to investigate

  • IdentifiedUTC

    We are currently are seeing issue's with our IP transit with our Datacentre Partner, we will continue to monitor

Aug 2023

AUG26
Upstream Maintenance
ResolvedMaintenance70 hours 37 minutes
  • ResolvedUTC

    This incident has been resolved,

  • UpdateUTC

    The London network has now been fully rebuilt by the provider, and is now part of the new global network.
    Going forward, we don't expect to see any further issues - but if we do, we'll instigate our backup plans.

    We are continuing to monitor this

  • UpdateUTC

    The provider has stated that they are still working on this, and are having to rebuild quite a lot of their network in London due to discovering some underlying issues. No impact is expected at the moment, but services are "at-risk" whilst the work is carried out.

  • MonitoringUTC

    Supplier Has confirmed the change over has occurred and no further issue's will happen and no Downtime has occured

  • InvestigatingUTC

    Our transit provider, had network hardware shipped to London earlier this month which was found to be dead on arrival. The replacement units have arrived and completed all tests. These will be installed to complete the required upgrades for their EMEA network.

    This maintenance window was created by them due to the issues they saw the other night - any occasional previous ~10-minute drops should be resolved going forward, once this work has been completed.

    They expect outages to last less than 10 minutes during this maintenance window.

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Aug 2023 to Oct 2023

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